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In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data, by accepting this Privacy Policy you give your informed, express, free and unequivocal consent so that the personal data you provide through the website www.epirsa.com and epirsa.es (hereinafter, the "Website") are included in a file owned by Electronic Product International Representative, SA (hereinafter "EPIRSA"), with CIF A28907798 and registered office at c/ Lozoya 2, Edf. Olimpia, Nave 18 28925, Alcorcón (Madrid), duly registered with the Spanish Agency for Data Protection, and with respect to which EPIRSA guarantees that security measures, both organizational and technical, have been applied, required by Royal Decree 1720/2007.
Our customers' trust in our products and services depends, among other things, on our ability to protect your personal data when you visit our Website. The following information about our Privacy Policy reflects our commitment to maintain and guarantee secure business relationships by protecting personal data and guaranteeing the right to privacy of each of the users of our website. In this document we explain how we use the personal data of our customers.
1. WHAT ARE PERSONAL DATA?
"Personal Data" is any information relating to a person that is provided to us when that person visits our website. Among others, the name, surname, postal and electronic address, as well as the telephone number are included.
Additionally, when you visit our website, certain information is stored automatically for technical reasons (eg, the IP address assigned by your Internet access provider or the website from which you accessed our website or the browser you are using). using).
2. WHAT PERSONAL DATA ARE USED AND FOR WHAT PURPOSE?
Any personal data that you provide us when visiting our website will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful and legitimate purposes, about which we inform you. We store and use your personal information to make browsing our website as easy and comfortable as possible, as well as to enable you to register on our website, enter into a contract, contact us or send us information.
In addition, we use the personal data that you provide us to be able to provide you with commercial information, send you our Newsletter, inform you about the advantages that you have as an EPIRSA client in contracting products and services from other companies with which we reach preferential agreements (in no case will we cede your personal data, so if you are interested in any of the advantages that we inform you about, you must directly provide your data to the offering company), or similar information that you request. Certain information may be required to facilitate access and information through the different social profiles of EPIRSA, in accordance with the Conditions of use on social profiles of EPIRSA.
For the purposes of formalizing contracts and other services (eg, for sending communications with information about new products), we will need information regarding your name, address (postal and electronic), payment method.
To facilitate the process through our website, you have the possibility to establish your preferred payment method and remember your account details for future purchases. Remember that you can delete this data or introduce new ones in future purchase processes that you carry out. This information will be stored securely, adopting the necessary security measures to avoid, as far as possible, problems with payment and fraud, among others.
Certain technical information is necessary for our Website to be displayed properly on your computer; Said information will be stored and used anonymously, for the development of analytics, statistics and to improve our website, as well as to increase our offers and adapt them to your preferences, unless you have opposed the above. You can indicate what your preferences are through your user account, or eliminate them if you object to it.
Additionally, we also store and use personal data and technical information when necessary to monitor and prevent unauthorized use or activities that may be illegal (eg, to maintain and guarantee security in case of attacks on our computer systems).
Likewise, at EPIRSA we want to help you and be able to provide you with the information you need or answer any questions you may have, which is why we have implemented a chat that will help us stay in touch. In order to help you and solve the questions you ask us, we will need certain personal data from you that will be processed for this purpose and to manage the service correctly.
Finally, we will store and use your information if required under applicable law to comply with requirements from competent public and/or administrative bodies, if necessary, as well as to make it possible to exercise our rights and actions. and for any other purpose contemplated in the applicable laws.
The personal data requested is mandatory, and it is not possible for you to register as a user or make product purchases if you do not provide us with complete data, without prejudice to the fact that you can freely view the content of our website.
Likewise, when your personal data is collected through the forms that can be enabled on our website due to its activities, it will be necessary for you to provide, at least, that information marked with an asterisk, since if they were not supplied these data, considered necessary, we will not be able to manage the service you request or resolve the query you ask us.
3. WHAT TECHNOLOGY DOES OUR WEBSITE USE?
Our website uses so-called “cookies”. “Cookies” are text files that allow us to recognize a user and make the use of our website more comfortable. These include, for example, the default configuration to display the functionalities of our website or the purchase area. Cookies are stored on your computer's hard drive and are only transmitted to our servers when you visit our website. We use session cookies, which are automatically deleted when you close your browser.
You can see and delete the "cookies" stored on your computer, as well as manage them through the configuration of your browser's features. For more information, please contact the browser manufacturer or consult the "Help" page. Please note that our website may offer limited functionality if you decide to reject the use of "cookies". We recommend that you delete or delete the "cookies" at the end of your visit to our website if you use public and/or shared access computers. If you want more information about cookies you can access our "Cookie Policy"
4. DO WE COMMUNICATE YOUR PERSONAL DATA?
We will only communicate your data and information, in accordance with the data protection regulations, to third parties or public bodies in case they are required to do so by virtue of requests from a competent authority, as well as when we are required by courts and tribunals. or to facilitate the exercise of our legal rights and actions.
Finally, in all other cases, we will not communicate your personal data, unless you have expressly authorized us to do so (for example, we will not communicate your data to the companies with which we reach agreements to provide you with benefits and special offers for being an EPIRSA customer.
In the case of purchases with deferred payment
5. ARE YOUR PERSONAL DATA SECURE WITH US?
EPIRSA has a special concern for guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties.
In particular, our employees are obliged to comply with the duty of secrecy. Those especially sensitive personal data are transmitted or communicated through encryption mechanisms (eg, through the use of SSL connections).
You will be able to recognize the above by observing that the symbol of a "lock" appears in your browser (in case of using an SSL connection). Likewise, technical security measures are regularly inspected and adapted to the latest technological changes, if required. These principles are also observed in our relations with third-party companies, which process your information on our behalf and following our instructions for the correct management of the service.
6. DO WE USE INFORMATION OF MINORS?
The registration on the Web of minors is not allowed without the consent of their parents, guardians or legal representatives.
We will only collect and use personal data from minors when it is necessary to formalize a contract. In such a case, we will only use such information if we have the consent of your parents, guardians or legal representatives. Minors must have the support of their parents/guardians/legal representatives and consult them with any questions before giving their consent.
7. RIGHTS OF USERS
You have recognized rights of access, rectification, cancellation and opposition, which you can exercise free of charge. The fastest and easiest way to exercise these rights is by accessing your user account and directly modifying your data or deleting your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for said purposes instead of being deleted.
Likewise, you can go to EPIRSA c/ Lozoya 2, Edf. Olimpia, Nave 18 28925, Alcorcon (Madrid) to exercise your rights of access, rectification, cancellation and opposition or through the email epirsa@epirsa.com attaching a photocopy of your ID.
8. DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR DO YOU WANT TO REVOKE YOUR CONSENT?
In accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, you can oppose the use of your information for advertising purposes, market research or development of satisfaction surveys in at any time, as well as revoke your consent at any time (without retroactive effect).
To do this, you must send an email to epirsa@epirsa.com. If you have received advertising by email, you can also oppose from said email, by clicking on the link included in it and following the instructions that are provided to you.
Please keep in mind that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to be effective, so during that period of time you will be able to continue receiving messages.
In relation to the management of your data associated with the social profiles of EPIRSA, the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the user profiles. In relation to the rights of access and rectification, we remind you that it can only be satisfied in relation to that information that is under the control of EPIRSA (for example, delete comments published on the page itself. Regarding the rights of cancellation and opposition, They can only be satisfied in relation to that information that is under the control of EPIRSA.
In addition, you can stop interacting, following or receiving information from EPIRSA's social profiles, delete content that ceases to interest you or restrict who you share your connections with, through the mechanisms stipulated by the different social networks.
The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy. EPIRSA encourages users to familiarize themselves with the conditions of use of said networks before starting to use it.
- Facebook: https://www.facebook.com/help/323540651073243/
- Google: http://www.google.es/intl/es/policies/privacy/
- Twitter: https://twitter.com/privacy
9. LINKS TO WEB PAGES OF OTHER COMPANIES.
Our website contains links to web pages of other companies, with which we maintain collaboration agreements to offer offers on products and services. We are not responsible for the measures and precautions adopted by said web pages in relation to the processing of personal data. The information regarding the processing of personal data, carried out on said web pages, can be found on them.
10. SOCIAL PLUGINS.
On our website we offer you links and services related to the different social networks (eg the Facebook "Like" button). If you are a member of a social network and you click on the corresponding link, the provider of the social network may link your profile data with the information of your visit to said web page.
Therefore, it is convenient to inform you about the functions and policies on the processing of personal data of the respective social network, if you access one of our web pages with any of your profiles on social networks or share information through them.
You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy. EPIRSA encourages users to familiarize themselves with the conditions of use of said networks before starting to use it.
- Facebook: https://www.facebook.com/help/323540651073243/
- Google: http://www.google.es/intl/es/policies/privacy/
- Twitter: https://twitter.com/privacy
11. QUESTIONS ABOUT OUR PRIVACY POLICY?
If you have any questions or concerns about our Privacy Policy or want to exercise any right or action related to your personal data, please contact us at the following email address epirsa@epirsa.com
12. CHANGES TO THE PRIVACY POLICY.
Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our products and services. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and learn about the latest changes that may have been incorporated. In case such changes are related to the consent given, in such case a separate and independent notification will be sent.